Building a growth-oriented business without a strategic playbook is a waste of resources. Calling the right plays is even more important. This site is a living copy of my playbook.

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Overcoming the Blogging False Start

Tonight I was reading through the last of my backlogged venture capital posts, and I came across a post by Mark Suster titled http://www.bothsidesofthetable.com/2015/07/14/how-the-hell-do-i-prioritize-work-blog-find-balance/. In a number of blogs I read, including Mark's, a writing trend has emerged: get your mind out on paper, and ignore the distrations. I've even noticed some authors timebox the problem. More importantly, I've noticed that everyone close to me who has chosen their…

Management Is Naturally Imperfect

The fundamental theory of management is that by collecting and assessing enough (all) information, a perfect decision can be made. An omniscient decision maker, for example, chooses his decisions and understands their consequences prior to action. But management is imperfect because it relies on data of varying quality. For example: information gathered from a biased employee, reporting data handicapped by inadequate collection, or modeling that supports a chosen narrative. The art of management is that most…

How to Manage Content with Asana

In Managing Enterprise Content, Ann Rockley argues for the planning of content reuse through four stages: create, review, manage, and deliver. A stage can have sub-stages; for example, the "create" stage has three sub-stages: planning, design, and authoring and revision. She notes that content is often created by individuals working in isolation inside an enterprise (the coined term is the Content Silo Trap). To counter this content silo effect, she recommends using a "unified content strategy,…

Pay-for-Performance is a Costly Tool

On creating value and managing accountability An interesting topic of discussion came across my radar — I’ve framed it here as a question: what do you think of using performance incentives to motivate employees? If you’re too lazy to read: I believe that periodic performance tied to cash compensation is misaligned with the long-term value creation. My (Biased) Background For the last two years I’ve been the president of a non-profit organization. This organization…

Accountable Care  – Defeated by A Lack of Information Mobility

Accountable Care Organizations need information — it's their fuel. But, they are starved by disparate systems, poor HIE implementations and ineffective leadership at the Health IT level. Standard stuff, par for the course. ACOs held back by poor interoperability What is an ACO? Accountable Care Organizations are just pools of risk where healthcare providers (hospitals, specialists, etc.) get paid a certain amount of money for a population of individuals. Money saved is divvied up amongst the providers…